Store Communication and Execution, Merchandising and Loss Prevention.
The business of retail is complex, yet for customers, it should be just the opposite. Because of this, enhancing consumer experiences must be considered from every angle in which customers engage. This includes in physical stores, via traditional e-commerce websites, during online marketplace browsing, throughout social media experiences and even as customers navigate any other … Continue reading 5 Ways Chatbots Can Enhance Customer Experience and Increase Sales in Retail
Just because one retailer may be smaller than another, that does not mean they have any less responsibility regarding their security. Whether it be from a break-in or a cyber-attack, most retailers will experience some form of a security breach. Regardless of the method the breach might take, the effect may be devastating. With retailers … Continue reading Security Tips for Retailers
In retail, even the slightest lapse in safety and security can spell disaster. Theft, fraud, and data breaches can put a sizeable dent on your bottom line… and reputation. Industry data shows that security issues in retail aren’t slowing down. The NRF's latest retail security survey found that overall shrink in retail is trending up. … Continue reading How to Establish Security Measures and Procedures for Your Retail Stores in 6 Steps
To assist multi-unit retailers starting or improving their retail audit program, Compliant IA regularly publishes how-to guides, best practices, and checklists. Use this sample checklist to create or update accessibility standards across your retail locations. This checklist comes from the ADA and is included here in case the information is moved or removed from their website. Store Exterior Are all … Continue reading Accessibility Checklist for Retailers
With 77% of consumers having recently identified rude customer service as the most bothersome aspect of shopping in brick and mortar stores and another 55% willing to take their business elsewhere due to lack of follow-through from a merchant, it’s fair to say that not all customer service is the same across retail. Keeping this … Continue reading How to Improve Customer Service Standards
It’s a simple fact, every business in the world can benefit from collecting and analyzing customer data. Nowhere can the effects of data utilization play a bigger role or have a more positive impact than in the parking industry. Time in, time out, rates, length of stay, events, weather conditions, etc. all play a role … Continue reading Data Analytics Trends in The Parking Industry
A retail organization has many moving parts. Here are three things you need to do to grow your retail business. Accurate and Quick Communication Accurate and quick communication from head-office to the stores is essential to the success of a retail organisation. Each store is a brand ambassador who speaks for the entire brand. A … Continue reading 3 Things You Need to Grow Your Retail Business
Are you feeling overwhelmed? Like you’re doing a million things but still not getting anything done? Does everything in your retail operation feel on the verge of chaos? You shouldn’t wait until you feel out of control to take control of your business. Running a retail store can be complex, and it might be difficult … Continue reading 8 Ways to Streamline Your Retail Store Operations
Retail store managers are playing an increasingly important role in the brick-and-mortar environment. As we’ve shifted from purely transactional spaces into in-person brand experiences, the role of the retail employee continues to change. It’s important to always look for ways to improve as a store manager. When it comes to pleasing your staff and your … Continue reading 11 Tips to Be a Better Retail Store Manager
Organizations, large and small, spend a lot of time thinking about leadership and team building. For the right reasons. Treat your employees well, coach and mentor them, and they will treat your customers well in return. Companies like Chick-Fil-A and Marriott International have cultures that focus on the well-being of employees and are known to have … Continue reading 5 Ways Creativity is Essential to Your Business
