How to Keep Your Hospitality Brand Experience Consistent Across Multiple Hotels and Channels

If you’re in the business of running hotels, experience is everything. With the hospitality industry being more competitive than ever, the best way to set yourself apart is to offer unparalleled experiences time and time again.  However, doing this at scale can be challenging. When you’re overseeing multiple teams across several locations, it’s all too … Continue reading How to Keep Your Hospitality Brand Experience Consistent Across Multiple Hotels and Channels

Running a Wellness Franchise? 7 Best Practices to Offer a Consistent Experience

Did you know that wellness is a $1.5 trillion industry globally? As the economy slowly recovers from the COVID-19 crisis, consumer spending and interest in personal wellness are once again on the rise.  However, the market is still extremely competitive and crowded — and the only real way to be profitable is to make sure … Continue reading Running a Wellness Franchise? 7 Best Practices to Offer a Consistent Experience

Top 5 Complaints Guests Have About Massage Clinics — and How to Address Them

The demand for massage therapy has been on the rise over the last few years as more and more consumers wake up to its benefits. According to the US Bureau of Labor Statistics, the employment of massage therapists is likely to increase by 21% between 2019 and 2029 — more than any other occupation.  However, … Continue reading Top 5 Complaints Guests Have About Massage Clinics — and How to Address Them

How to Ensure a Great Guest Experience at your Gyms and Studios

As the world opens back up, gyms, studios and fitness centers are slowly but steadily regaining their footing. According to research from Jeffries, which has been tracking visits to gyms such as Planet Fitness and 24 Hour Fitness, foot traffic at gyms across the United States were back to 83% of January 2020 levels. While … Continue reading How to Ensure a Great Guest Experience at your Gyms and Studios

7 Costly Mistakes to Avoid in Retail

The retail industry has always been competitive, but the last few years have been more challenging than ever.  People’s shopping habits have evolved dramatically and consumer expectations continue to increase. All the while, retail profit margins are shrinking. According to data from CSI Market, the specialty retail sector’s profit margins sat at 35.55% in the … Continue reading 7 Costly Mistakes to Avoid in Retail

How to Hire Former Retail Employees

When hiring, all businesses seek to do one thing: bring in the best person for the job. However, this is easier said than done, as the career marketplace can be a complex and competitive environment. Not to mention, the global economy was shaken by the events of 2020, so retail and other industries have changed … Continue reading How to Hire Former Retail Employees

6 Reasons Retailers Get Sued — and How to Avoid Them

Getting sued is a retailer's worst nightmare. Lawsuits aren’t just stressful and time consuming, they’re notoriously expensive. With average attorney rates ranging from $250 to $550 an hour, businesses can expect to shell out hundreds of thousands dollars (likely more) in the event of a lawsuit. Then there are the hard-to-quantify costs that come with … Continue reading 6 Reasons Retailers Get Sued — and How to Avoid Them

How to Be an Agile Retailer: 6 Expert-Backed Ideas

Between rapidly changing consumer trends and more competition, agility is a super power in the retail industry. If you want to thrive today and in the coming years, it’s critical that you learn how to be fast, nimble, and adaptable.  This post explores the topic of retail agility in more detail, and sheds light on … Continue reading How to Be an Agile Retailer: 6 Expert-Backed Ideas

7 Ways to Deal with Rogue Franchisees

Consistency is the bedrock of any successful franchise business. Customers expect the same experience from your brand no matter where they’re shopping, eating or staying, which is why it’s important to keep your franchisees in check and ensure they stay consistent with brand standards, corporate guidelines and policies.  A good starting point to achieving this … Continue reading 7 Ways to Deal with Rogue Franchisees

How to Offer a Consistent Dining Experience Across Several Locations

In the food service and hospitality business, running a single-unit operation is hard enough, but managing several locations multiplies the challenges. Customers expect a dependable, consistent quality of food, service, and ambiance with each and every visit to each and every location.  You might be providing exceptional dining experiences at your flagship establishment, but that’s … Continue reading How to Offer a Consistent Dining Experience Across Several Locations

7 Ways to Create an Inviting Restaurant Atmosphere

Since the beginning of the pandemic, the restaurant industry has suffered the most losses, both in terms of sales and jobs. During the first 12 months alone, total sales were down $270 billion and over 8 million jobs were lost.  As restaurants continue to recover and resume operations, most operators believe it will take them … Continue reading 7 Ways to Create an Inviting Restaurant Atmosphere

Visual Merchandising for Convenience Stores: 5 Great Tips to Try

When it comes to running a convenience store, crafting an appealing visual merchandising strategy should be high up on your to-do list. In-store visuals and presentation serve many important functions, including guiding shoppers to the right places and driving sales.  That’s why it’s essential to continuously improve your visual merchandising practices. To help you accomplish … Continue reading Visual Merchandising for Convenience Stores: 5 Great Tips to Try

3 Steps to Easier, Faster Store Execution

Retail is a highly-competitive industry with generally tight margins. Managing inventory, leases and labor costs alone make retail profitability a difficult balancing act at the best of times. But that's not all. Today's retailers must adapt to rapidly changing customer sentiments, weather and the pressures of e-commerce. Add a pandemic to the mix and it … Continue reading 3 Steps to Easier, Faster Store Execution

Convenience store

12 Ways to Put the “Convenience” Back in Convenience Stores

Did you know that the US has more than 150,000 convenience stores accounting for 80% of total motor fuels sold across the country? In such a fiercely competitive industry, staying competitive and profitable remains a huge challenge for c-store owners.  This guide discusses a handful of practical ways to enhance the c-store experience and boost … Continue reading 12 Ways to Put the “Convenience” Back in Convenience Stores

5 Reasons People Leave Your Stores Without Buying Anything (and How to Fix it)

Getting shoppers into physical stores has become more difficult over the past year due to the pandemic. And while industry data shows that foot traffic has somewhat recovered, there’s still plenty of room to improve.  As such, it’s more important than ever to focus on in-store customer conversions. After all, attracting shoppers to your store … Continue reading 5 Reasons People Leave Your Stores Without Buying Anything (and How to Fix it)

How to Use Site Inspections to Reduce Commercial Insurance Premiums

A site inspection keeps your business, employees and customers safe by identifying potential hazards and risks. Here are some tips on using site inspections to reduce commercial insurance premiums. While an insurance company will often send an inspector to survey the site when you insure a new property and business, taking a preemptive approach can … Continue reading How to Use Site Inspections to Reduce Commercial Insurance Premiums

How to Bring Out the Best in Your Retail Employees

Inventory may be retail’s bread and butter, but it’s still very much a people-centric business. From stock managers keeping products in check to associates assisting shoppers on the sales floor, retail businesses are run for people by people. As such, the more engaged your employees are, the more likely your company will thrive. For this … Continue reading How to Bring Out the Best in Your Retail Employees