Store Communication and Execution, Merchandising and Loss Prevention.
A retail organization has many moving parts. Here are three things you need to do to grow your retail business. Accurate and Quick Communication Accurate and quick communication from head-office to the stores is essential to the success of a retail organisation. Each store is a brand ambassador who speaks for the entire brand. A … Continue reading 3 Things You Need to Grow Your Retail Business
Retail store managers are playing an increasingly important role in the brick-and-mortar environment. As we’ve shifted from purely transactional spaces into in-person brand experiences, the role of the retail employee continues to change. It’s important to always look for ways to improve as a store manager. When it comes to pleasing your staff and your … Continue reading 11 Tips to Be a Better Retail Store Manager
Organizations, large and small, spend a lot of time thinking about leadership and team building. For the right reasons. Treat your employees well, coach and mentor them, and they will treat your customers well in return. Companies like Chick-Fil-A and Marriott International have cultures that focus on the well-being of employees and are known to have … Continue reading 5 Ways Creativity is Essential to Your Business
The Americans with Disabilities Act (ADA) has been around for nearly 30 years. Although there is virtually no area of American business that has remained untouched by the landmark legislation, retailers especially have to be careful about how they comply with it. Serving the public means accommodating everyone — regardless of their physical limitations. Even … Continue reading A Retailer’s Guide to Compliance with Americans with Disabilities Act
One of the most essential measures when it comes to running a brick-and-mortar store is getting foot traffic. The more traffic you generate translates into more opportunities for sales and customer engagement, which in turn leads to the main goal — increased revenues. For small and large retailers alike, having a storefront that customers enjoy and … Continue reading Reasons Why Customers are Walking Past Your Store
Retailers — actually, all entrepreneurs — are busier than ever, with most business owners feeling like they don’t have enough time. Research by management consulting company The Alternative Board found that 72% of business managers feel overwhelmed by their roles and responsibilities. Can you relate? If so, then you should make it a priority to … Continue reading 7 Manual Processes Every Retailer Should Quit Doing
Merchandise will sell itself when it looks good, but when it doesn’t, even the best product can sit on your shelves gathering dust! You need an environment that attracts customers, entices them to spend time in the store, and encourages them to purchase impulsively while they are there. Here is a list of 4 things … Continue reading 4 Easy Ways to Have Your Sales Floor Sell
Loss prevention is a very real challenge for retailers. Shrinkage is a problem that costs retailers billions of dollars every year. Yet businesses are using tools and technologies to prevent shrink less and less. If you consider the loss associated with shrink, it’s often two-fold: Not only are you losing the capital that you invested … Continue reading Loss Prevention: A Comprehensive Guide for Retailers
To assist multi-unit retailers starting or improving their retail audit program, Compliant IA regularly publishes how-to guides, best practices, and checklists. Use this sample checklist to create or update store standards or operations programs across your retail locations. First impressions On a scale of one to ten; how presentable is the store? Are carts or baskets … Continue reading Store Operations Checklist
Key Performance Indicators are performance measurements that help you know if your retail business is reaching its goals and operating optimally. KPIs help you measure, detect and respond to dips in sales and margins and other strategic facets of your retail business. Below, some sample Key Performance Indicators for retail stores. Monthly Sales What are … Continue reading KPI Checklist for Retail Stores
