Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs…these costs are real and have a direct effect on a store’s bottom line. Control your costs and if you sell a product for which there is demand in the marketplace, you will turn a profit. Simple in theory, complex in practice.
Thankfully, the value proposition for a Smart Checklist platform (also known as Retail Audit) is inherently simple. A Smart Checklist platform exists to check standards, record and assign deficiencies and track them to resolution. In the retail space, the lines of business that have a need for a Smart Checklist platform are typically Operations, Merchandising, Security, Health and Safety and Loss Prevention.
So why is the value proposition simple? A Smart Checklist must, by design, save more than it costs.
How can you tell?
Loss Prevention inspections
If you are using a Smart Checklist platform to audit Loss Prevention practices in your 150 stores and you currently have a shrink of 1.8%, your value proposition is the delta net margins effect of the reduction in shrink – the cost of the Smart Checklist platform. A solid Smart Checklist platform should cost a fraction of what it returns, making the value proposition clear. Customers are usually able to make a solid business case, and observe the value proposition first hand, during the free trial.
If you are using a Smart Checklist platform to audit Merchandising practices for your key seasonal programs, concerned that these programs are deployed inconsistently and/or late across your 700 stores, costing 1% in foregone revenue, then the value proposition is equal to delta net margins of the sales increase – cost of the Smart Checklist platform. A free trial of the platform against key stores during a seasonal program can provide definite evidence of the sales increase, before and after the Smart Checklists where implemented.
Operations and Labor Use Case
The value proposition also transpires in any activity involving labor. Labor costs are high, and rising. Driving productivity and being efficient, represent a strategic competitive advantage in 2019. The automation of a Smart Checklist platform will have a direct correlation to your field force’s productivity and your stores’ bottom line.