Franchising in Retail: 7 Ways HQ Can Support Franchisees

Franchising is a great way to expand your brand and make a bigger geographical footprint. Take note: there’s more to building a successful franchise business than simply handing out a few brand guidelines and letting your franchisees run with it.  The most successful franchises go the extra mile.  Often, franchisees are new to the industry … Continue reading Franchising in Retail: 7 Ways HQ Can Support Franchisees

How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. So what should you in your retail audit checklist? What you include in your retail audit checklist depends on the program you want to … Continue reading How to Build a Retail Audit Checklist

March Madness: The Thrill of Sports Merchandising Victory

In-store merchandising programs that align with prominent sporting events can reap long-term wins for retailers and CPG brands. March Madness and NBA playoff promotions may run for a few weeks only, but they have year-round benefits. Let’s look at a few. In-store merchandising is a profits magnet Products selected for seasonal or promotional merchandising typically … Continue reading March Madness: The Thrill of Sports Merchandising Victory

10 Reasons Why Retailers Use Store Audit Software

We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Use Store Audit Software

6 Reasons Why you Should Audit Franchisees (It’s not What you Think)

Whether you call them « audits », « assessments », « evaluations » or simply « visits », the practice of sending a district manager to a franchisee to uphold standards, answer questions, communicate best practices and coach is widespread. Let’s look at six reasons why franchisors should indeed “audit” franchisees plus one reason everyone … Continue reading 6 Reasons Why you Should Audit Franchisees (It’s not What you Think)

7 Tips to Guarantee the Success of Your Holiday Programs

The holiday season is practically here, and if you’re in retail, you’re likely all geared up for the coming months. You probably have your holiday inventory ready to go, and you have a number of programs planned out. From seasonal promotions to winter-themed window displays, you know exactly what you’ll implement this holiday season to … Continue reading 7 Tips to Guarantee the Success of Your Holiday Programs

7 Store Data Collection Scenarios

Let us look at several scenarios involving the collection and dissemination of store-based data. 1. Merchandising and service standards. A district manager visits her franchisees and uses her tablet or smartphone to run a quarterly audit on each store’s compliance with merchandising and service standards. 2. Work order forms. A store manager fills out a work … Continue reading 7 Store Data Collection Scenarios

Why Seasonal In-Store Merchandising Keeps on Giving

Seasonal in-store merchandising is like the proverbial gift that keeps on giving. Programs like Halloween and Christmas may run for a few weeks only, but they have year-round benefits. Let’s look at a few. Seasonal in-store merchandising is a profits magnet Products selected for seasonal merchandising typically come with higher built-in margins. Seasonal merchandising leads … Continue reading Why Seasonal In-Store Merchandising Keeps on Giving

Managing Retail Audit Expectations & Dealing With a Low Score

Scoring a store’s compliance with operational, merchandising and service standards can elicit emotionally-charged reactions.  Most operators/franchisees take pride in their work and can struggle with a disappointing audit  score and district manager guidance.  Was the district manager too harsh or unfair?  Is my store really lacking in certain areas as the audit’s score, notes and action plan suggest?  It … Continue reading Managing Retail Audit Expectations & Dealing With a Low Score

Retail TouchPoints Solution Spotlight: Cloud-Based Compliantia Helps Retailers Streamline Auditing and Manage Compliance

Compliantia is proud to be featured on Retail TouchPoints today (March 24, 2011).  Below a snapshot of the article.  You can read the complete article, on the Retail TouchPoints website. Concept The process of retail auditing (also known as store visits and store walks) can be a daunting, manual task. Some organizations have devised their … Continue reading Retail TouchPoints Solution Spotlight: Cloud-Based Compliantia Helps Retailers Streamline Auditing and Manage Compliance

Why do Quick Service Restaurants Need Retail Audits?

A retail audit system helps multi-unit retailers achieve store-level compliance with operational, service and merchandising standards. How can retail audits help Quick Service Restaurants (QSRs) and why do QSRs need retail audits? Here are 10 years why QSRs industry needs retail audits. 1. Health and safety When preparing and serving food, compliance with standards and … Continue reading Why do Quick Service Restaurants Need Retail Audits?

The Compliantia Workflow

Compliantia implements an end-to-end, closed-loop retail audit and store execution workflow.  This workflow allows the organization to find, address and follow-up on problem areas.  It works as follows: Step 1: Create forms/checklists at head-office. Build forms using our web-based Form Builder (forms may also be built in Excel and uploaded). Target specific stores, formats and/or users … Continue reading The Compliantia Workflow