Franchise and corporate-owned retail stores are two different breeds. Here are 6 things you need to know about the differences between franchise vs corporate stores.
Franchising is a great way to expand your brand and make a bigger geographical footprint. Take note: there’s more to building a successful franchise business than simply handing out a few brand guidelines and letting your franchisees run with it. The most successful franchises go the extra mile. Often, franchisees are new to the industry … Continue reading Franchising in Retail: 7 Ways HQ Can Support Franchisees
Publishing standards does not guarantee execution in-store. Here are 5 reasons why you should measure compliance in your stores as well as how to do so.
Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. So what should you in your retail audit checklist? What you include in your retail audit checklist depends on the program you want to … Continue reading How to Build a Retail Audit Checklist
This guide to retail audits is to help you create or update your operations, merchandising, loss prevention, and/or health and safety programs.
Your warehouses and distribution centers are the heart of your supply chain and a key part in helping you meet your KPIs for growth and customer service. Here are five warehouse inspections you should conduct regularly to keep your employees safe, your customers happy, and your warehouse operations operating smoothly.
In-store merchandising programs that align with prominent sporting events can reap long-term wins for retailers and CPG brands. March Madness and NBA playoff promotions may run for a few weeks only, but they have year-round benefits. Let’s look at a few. In-store merchandising is a profits magnet Products selected for seasonal or promotional merchandising typically … Continue reading March Madness: The Thrill of Sports Merchandising Victory
We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Use Store Audit Software
Whether you call them « audits », « assessments », « evaluations » or simply « visits », the practice of sending a district manager to a franchisee to uphold standards, answer questions, communicate best practices and coach is widespread. Let’s look at six reasons why franchisors should indeed “audit” franchisees plus one reason everyone … Continue reading 6 Reasons Why you Should Audit Franchisees (It’s not What you Think)
The holiday season is practically here, and if you’re in retail, you’re likely all geared up for the coming months. You probably have your holiday inventory ready to go, and you have a number of programs planned out. From seasonal promotions to winter-themed window displays, you know exactly what you’ll implement this holiday season to … Continue reading 7 Tips to Guarantee the Success of Your Holiday Programs
Let us look at several scenarios involving the collection and dissemination of store-based data. 1. Merchandising and service standards. A district manager visits her franchisees and uses her tablet or smartphone to run a quarterly audit on each store’s compliance with merchandising and service standards. 2. Work order forms. A store manager fills out a work … Continue reading 7 Store Data Collection Scenarios
Seasonal in-store merchandising is like the proverbial gift that keeps on giving. Programs like Halloween and Christmas may run for a few weeks only, but they have year-round benefits. Let’s look at a few. Seasonal in-store merchandising is a profits magnet Products selected for seasonal merchandising typically come with higher built-in margins. Seasonal merchandising leads … Continue reading Why Seasonal In-Store Merchandising Keeps on Giving
Scoring a store’s compliance with operational, merchandising and service standards can elicit emotionally-charged reactions. Most operators/franchisees take pride in their work and can struggle with a disappointing audit score and district manager guidance. Was the district manager too harsh or unfair? Is my store really lacking in certain areas as the audit’s score, notes and action plan suggest? It … Continue reading Managing Retail Audit Expectations & Dealing With a Low Score
What is an action plan? The action plan is an opportunity to apply corrective actions to problem areas. It designates an individual responsible for rectifying each problem (anything deemed substandard or non-compliant by the district manager during the audit) and a target date for resolution. By doing this, the action plan fosters ownership and accountability … Continue reading The Mighty Action Plan
On this blog, we often argue that retail audits drive sales, increase customer satisfaction and mitigate risks in multi-unit retail. But how exactly will retail audits benefit you? Here are some of the benefits you might expect from retail audits, grouped by role. Head Office Lower total cost of ownership than Excel™ and paper-based visits. … Continue reading Who Benefits from Retail Audits?
A retail audit (store walk, store inspection) is a checklist used to ensure company standards, programs, and policies are deployed in every location.
Compliantia is proud to be featured on Retail TouchPoints today (March 24, 2011). Below a snapshot of the article. You can read the complete article, on the Retail TouchPoints website. Concept The process of retail auditing (also known as store visits and store walks) can be a daunting, manual task. Some organizations have devised their … Continue reading Retail TouchPoints Solution Spotlight: Cloud-Based Compliantia Helps Retailers Streamline Auditing and Manage Compliance
Asking a retail audit software vendor whether you need retail audit software may be like asking a shoe salesman whether you really need shoes. And yet the answer may surprise you. If your retail chain is small, primarily corporate-owned and you don’t serve or prepare food, you may not need the software at all. The economics of … Continue reading Do You Need Retail Audit Software?
A retail audit system helps multi-unit retailers achieve store-level compliance with operational, service and merchandising standards. How can retail audits help Quick Service Restaurants (QSRs) and why do QSRs need retail audits? Here are 10 years why QSRs industry needs retail audits. 1. Health and safety When preparing and serving food, compliance with standards and … Continue reading Why do Quick Service Restaurants Need Retail Audits?
Compliantia implements an end-to-end, closed-loop retail audit and store execution workflow. This workflow allows the organization to find, address and follow-up on problem areas. It works as follows: Step 1: Create forms/checklists at head-office. Build forms using our web-based Form Builder (forms may also be built in Excel and uploaded). Target specific stores, formats and/or users … Continue reading The Compliantia Workflow