Store Communication and Execution | Operations | Merchandising | Loss Prevention
Let’s just cut to the chase — if you’re a retailer, your goal is to get new customers and keep the customers you have coming back, all in the name of increased sales. Without sales, you don’t have a business. According to the U.S. Census, retail sales hit a record of $6 trillion in 2018, which … Continue reading 10 Ways To Maximize Sales In Retail
Communication and proper execution of store programs and directives remains a pain point for retailers. As your business expands, the physical separation that exists between stores and head office makes engagement increasingly difficult. When communication breaks down, stores can become confused about how to comply with operational directives or execute merchandising promotions. What is more, … Continue reading Store Communication and Execution: A Comprehensive Guide for Retailers
Retail audits, also called Store Visits or Store Walks, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist
“The reports of my death are greatly exaggerated.” That quote which was said to be from Mark Twain, could also apply to the state of retail in 2019. From headlines the past couple of years you might assume that sales in brick-and-mortar stores are in negative territory and on the brink of extinction. You'd be … Continue reading The Retail Apocalypse that Wasn’t: Brick-and-Mortar is Thriving
July 2019 Customer Survey Results • 95% of Compliant IA customers report improved health and safety. • 92% of Compliant IA customers report improved execution of merchandising programs. • 92% of Compliant IA customers report saving time on store visits. • 91% of Compliant IA customers report a reduction in business risks. • 89% of … Continue reading What is Compliant IA?
A grocer was cited for failing to keep an accessible checkout lane open. A coffee shop was fined for not maintaining clear space on the transaction counter. A restaurant, bar and antique shop, all were cited for refusing to allow a service animal inside. Those are just a handful of retail locations that recently settled … Continue reading Improving Accessibility: How Retailers Can Improve Online and Offline Access for Customers
Retail district store managers have a ton of responsibility — and they play a valuable role in the business’s overall success. A good district manager oversees the operations of all stores within a given district or area, and they need to be able to juggle everything from staff development, compliance, and sales to customer satisfaction, … Continue reading How to Be a Better Retail District Manager
Franchising is a great way to expand your brand and make a bigger geographical footprint. Take note: there's more to building a successful franchise business than simply handing out a few brand guidelines and letting your franchisees run with it. The most successful franchises go the extra mile. Often, franchisees are new to the industry … Continue reading Franchising in Retail: 7 Ways HQ Can Support Franchisees
Today, some of the best shopping inspirations come from an unexpected source: the heart and soul of your customers. And few places spark that inspiration better than community. If you want to show your retail audience that you understand them, that you care about their values—if you want them to spend their money and time … Continue reading How Retailers Boost the Customer Experience Through Building Community
There are a lot of trends when it comes to retail, and a few years ago the word “sustainability” was probably considered to be a passing phase. But that’s no longer the case. Customers care about the impact that their purchases have on the planet, and retailers are finding out that sustainability isn’t a trend … Continue reading How Retailers are Responding to Sustainability (With Examples to Inspire You)