Franchise and corporate-owned retail stores are two different breeds. Here are 6 things you need to know about the differences between franchise vs corporate stores.
Supporting franchisees begins with clear communication. Here are 4 tips for communicating with franchisees during a crisis.
A list of features and considerations for choosing your warehouse inspection software so that your compliance inspections are more efficient and actionable.
Whether you are still in the preparation phase or your stay-at-home orders have expired, here are 8 steps to take to reopen stores successfully.
Retail task management is the process of managing tasks to ensure in-store compliance and execution. This comprehensive guide to task management is for retailers and includes the main reasons stores fail to complete tasks and what you can do about it.
You have a lot to do to reboot store operations. Where do you start? Here are three steps to reboot store operations and cut costs.
A movie theater checklist reinforces cleaning and sanitation standards to ensure theaters will meet guest expectations for cleanliness.
A Hotel Checklist to help you make a positive first impression on guests. Checklist includes hotel parking, lobby, front desk, hallways and common areas.
COVID-19 will undoubtedly change the retail landscape forever. But, the transformations brought about have been building for years (they are just accelerating). Here are 5 key ways COVID-9 will impact retail.
As a precautionary measure, many foodservice and grocery retailers are using checklists and questionnaires to quickly ask employees about their health prior to starting their shifts. Using an Employee Wellness Checklist during COVID-19 demonstrates to employees that you are taking extra measures to ensure a safe work environment. It also lets customers know you are … Continue reading Employee Wellness Checklist (COVID-19)
In recent weeks, many retailers have had to quickly close stores in response to government recommendations and orders related to COVID-19. This means once busy plazas and shopping centers are now full of empty stores, often full of merchandise. In some areas, commercial break-ins are up by 45%. Here’s how one retailer is using Compliant … Continue reading CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure
Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … Continue reading Case Study: How a National Franchisor is Helping Franchisees During Covid-19
We know you’re worried. In times of crisis, focus on what you can do. Here are 5 ways you can support employees and customers during COVID-19.
Here’s how a business can quickly communicate and implement policy changes and best practice updates across all locations in a time of crisis.
Your warehouses and distribution centers are the heart of your supply chain and a key part in helping you meet your KPIs for growth and customer service. Here are five warehouse inspections you should conduct regularly to keep your employees safe, your customers happy, and your warehouse operations operating smoothly.
COVID-19 is causing many retail stores to temporarily close their doors to the public. With the situation changing so quickly, it can be easy to overlook important details while you rush to respond. To help you make the closing process safe and orderly, here is a sample Temporary Store Closing Checklist to go through the … Continue reading Temporary Store Closing Checklist
After a temporary closure, there is a lot to do to get your stores up and running and ready to welcome your customers back. Use this sample Store Reopening Checklist to make certain you don’t miss essential details. Employees Confirm employee health and readiness to return to work. Communicate reopening schedule as soon as possible … Continue reading Store Reopening Checklist for Retailers
Customer facing industries the world over are grappling with the effects of the COVID-19 coronavirus. Implementing a Coronavirus (COVID-19) Checklist helps front-line associates have up to date information about COVID-19 and follow proper procedures to prevent the spread of the disease. IMPORTANT NOTE TO READERS: This checklist was compiled by non-medical personnel, to the best … Continue reading Coronavirus (COVID-19) Checklist for Retail and Hospitality
So what shapes customer buying decisions? And more importantly, how can merchants better understand a customer's path to purchase so they can boost store sales?
Put yourself into the shoes of your customer for a minute. You’re walking past a store selling books in the mall. Suddenly your phone pings you with a notification for a personal discount for the book you’ve been looking at on the shop’s website. Along with the discount, they even send you a map showing … Continue reading 5 IoT Trends Retailers are Capitalizing On