A grocer was cited for failing to keep an accessible checkout lane open. A coffee shop was fined for not maintaining clear space on the transaction counter. A restaurant, bar and antique shop, all were cited for refusing to allow a service animal inside. Those are just a handful of retail locations that recently settled … Continue reading Improving Accessibility: How Retailers Can Improve Online and Offline Access for Customers
An estimated 61 million Americans deal with some type of disability. It's critical to ensure your stores are accessible to all individuals. Using an accessibility checklist is a great place to start to see what efforts are already in place and how you can improve accessibility across all stores. Use this sample Accessibility Checklist for … Continue reading Accessibility Checklist for Retailers
The Americans with Disabilities Act (ADA) has been around for nearly 30 years. Although there is virtually no area of American business that has remained untouched by the landmark legislation, retailers especially have to be careful about how they comply with it. Serving the public means accommodating everyone — regardless of their physical limitations. Even … Continue reading A Retailer’s Guide to Compliance with Americans with Disabilities Act
Your senior customers matter to your bottom line more than ever before. Here are 5 ways pharmacies can better engage seniors.