2020 year in review - 7 essential lessons and expert advice to help retailers prepare and improve their business for 2021.
What's on the consumer's mind? We have identified 4 consumer behavior trends for Summer 2020 affecting consumer spending and priorities.
You need to be smart when implementing your merchandising initiatives in reopened stores. Here are 10 merchandising tips for driving sales during COVID-19.
Supporting franchisees begins with clear communication. Here are 4 tips for communicating with franchisees during a crisis.
COVID-19 will undoubtedly change the retail landscape forever. But, the transformations brought about have been building for years (they are just accelerating). Here are 5 key ways COVID-9 will impact retail.
As a precautionary measure, many foodservice and grocery retailers are using checklists and questionnaires to quickly ask employees about their health prior to starting their shifts. Using an Employee Wellness Checklist during COVID-19 demonstrates to employees that you are taking extra measures to ensure a safe work environment. It also lets customers know you are … Continue reading Employee Wellness Checklist for COVID-19
In recent weeks, many retailers have had to quickly close stores in response to government recommendations and orders related to COVID-19. This means once busy plazas and shopping centers are now full of empty stores, often full of merchandise. In some areas, commercial break-ins are up by 45%. Here’s how one retailer is using Compliant … Continue reading CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure
Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … Continue reading Case Study: How a National Franchisor is Helping Franchisees During Covid-19
We know you’re worried. In times of crisis, focus on what you can do. Here are 5 ways you can support employees and customers during COVID-19.
Here’s how a business can quickly communicate and implement policy changes and best practice updates across all locations in a time of crisis.
COVID-19 is causing many retail stores to temporarily close their doors to the public. With the situation changing so quickly, it can be easy to overlook important details while you rush to respond. To help you make the closing process safe and orderly, here is a sample Temporary Store Closing Checklist to go through the … Continue reading Temporary Store Closing Checklist
After a temporary closure, there is a lot to do to get your stores up and running and ready to welcome your customers back. Use this sample Store Reopening Checklist to make certain you don’t miss essential details. Employees Confirm employee health and readiness to return to work. Communicate reopening schedule as soon as possible … Continue reading Store Reopening Checklist for Retailers
Customer facing industries the world over are grappling with the effects of the COVID-19 coronavirus. Implementing a Coronavirus (COVID-19) Checklist helps front-line associates in retail and hospitality have up to date information about COVID-19 and follow proper procedures to prevent the spread of the disease. IMPORTANT NOTE TO READERS: This checklist was compiled by non-medical … Continue reading COVID-19 Checklist for Retail and Hospitality