Inventory may be retail’s bread and butter, but it’s still very much a people-centric business. From stock managers keeping products in check to associates assisting shoppers on the sales floor, retail businesses are run for people by people. As such, the more engaged your employees are, the more likely your company will thrive. For this … Continue reading How to Bring Out the Best in Your Retail Employees
Diversity and inclusion should be at the forefront of conversations around hiring. Here's how to hire for diversity in your retail stores.
Store managers are the backbone of your business. The right store manager can make a store a huge success, while the wrong manager can break a brand. This is why it's critical for head office to put a culture and systems in place to support store managers and help them achieve success. Remember, store managers … Continue reading 3 Ways to Support Retail Store Managers
Seasonal hires are just as important to your brand as your permanent, full-timers because customers do not know the difference between seasonal and regular employees. Both represent your brand; both are responsible for creating a great customer experience.
You need to ensure that your sales associates bring their A-game at every turn. Here are 7 tips to turn underperforming retail associates into A players.
If you’re reading this, chances are you’re interested in becoming a retail district manager. Maybe you want to be in a management position that involves overseeing different teams and moving parts. Perhaps you’re passionate about the retail industry, and you’re eager to play a role in helping stores grow and succeed. If that sounds like … Continue reading How to Become a District Manager — and What You Need to Succeed in the Role
Miscommunication in retail happens. But when it happens in your stores, it feels like a surprise every time. It’s easy for HQ to miss out on essential information from physical stores––especially when your corporate headquarters is housed separately from your brick-and-mortar locations. If you feel like you’re dropping the ball on the communication front, you’re … Continue reading Miscommunication in Retail (And How to Fix It)
Effective communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly. As such, improving store … Continue reading Effective Communication – How to Better Communicate with Store Teams
Retail district store managers have a ton of responsibility — and they play a valuable role in the business’s overall success. A good district manager oversees the operations of all stores within a given district or area. They can juggle everything from staff development, compliance, and sales to customer satisfaction, all while serving as an … Continue reading How to Be a Better Retail District Manager
Retail store managers are playing an increasingly important role in the brick-and-mortar environment. Here are 11 ways to be a better store manager.
Organizations, large and small, spend a lot of time thinking about leadership and team building. For the right reasons. Treat your employees well, coach and mentor them, and they will treat your customers well in return. Companies like Chick-Fil-A and Marriott International have cultures that focus on the well-being of employees and are known to have … Continue reading 5 Ways Creativity is Essential to Your Business
So you arrive early every day and stay late. Sometimes you work overnight. You do everything you are asked to do by your District Manager. Heck, you even check in on your team on your days off. You are working hard to succeed, and yet you still have come up short in sales and customer … Continue reading As a Manager, Are You Really That Important?
Here are 7 ways that you can maximize staff productivity in your retail store. Consider incorporating these tips into your staffing strategy.
The retail climate is mercurial to say the least. You may already feel overworked as you are required to do more with less. All the focus is on delivering results to stay competitive. How can you get the edge? How can you get the team to deliver? Keep in mind that positive or negative business … Continue reading Mentorship in Retail
You are a leader for a challenging retail company and the new year is upon you. As you review last year’s performance, you notice areas where your team could have delivered more. From margins to inventory turns, you need this year to be better. However, how many meetings can you have to send the same … Continue reading Scoring the team really makes it better!
Any multi-store retailer would agree that having a competent district manager is critical to success. Tasked with overseeing the operations of all stores within a given district or area, a district manager needs to juggle several retail components, including staff development, compliance, sales, customer satisfaction, and more. Needless to say, the individual that you hire … Continue reading 6 Tips for Hiring a Retail District Manager
It’s not enough to teach employees how to execute your plans; it’s equally important to empower staff to execute in-store campaigns.
Use this sample Sexual Harassment Checklist to create or update your sexual harassment prevention program across your locations. Developing a comprehensive sexual harassment policy is only the first step to preventing and stopping harassment in the workplace. For any sexual harassment policy to be effective, policy development must be followed by persistent training, review, and … Continue reading Sexual Harassment Checklist
Recent news cycles are, sadly, dominated by reports of sexual harassment. Across industries, women and men are sharing stories of exploitation. According to the Harvard Business Review, 98% of organizations in the United States have a sexual harassment policy. Yet, harassment continues to exist in the workplace. This means current policies are failing to stop … Continue reading 5 Tips for Dealing with Sexual Harassment in Retail
Keeping employees motivated is a challenge that retailers face all year round, but the task becomes especially difficult during the holidays when you’re dealing with seasonal staff. Why? Because unlike full-time employees, seasonal workers may not be as invested in your company and thus may not exert themselves fully. If you’re struggling with empowering your … Continue reading 9 Ways to Turn Your Seasonal Employees into Top Performers