Retail Task Management – A Comprehensive Guide

Retail task management is the process of managing tasks to ensure in-store compliance and execution. This comprehensive guide to task management is for retailers and includes the main reasons stores fail to complete tasks and what you can do about it.

How to Implement New Technologies in Your Retail Business 

Is your store bogged down by slow and inefficient processes? Are you always having to put out fires or correct mistakes? Or maybe you have customers who aren’t too happy with the in-store experience. If you can relate to any of the above, chances are your store can use a technology upgrade and it's time … Continue reading How to Implement New Technologies in Your Retail Business 

How to Become a District Manager — and What You Need to Succeed in the Role

If you’re reading this, chances are you’re interested in becoming a retail district manager.  Maybe you want to be in a management position that involves overseeing different teams and moving parts. Perhaps you’re passionate about the retail industry, and you’re eager to play a role in helping stores grow and succeed.  If that sounds like … Continue reading How to Become a District Manager — and What You Need to Succeed in the Role

Effective Communication – How to Better Communicate with Store Teams

Effective communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly.  As such, improving store … Continue reading Effective Communication – How to Better Communicate with Store Teams

How to Build a Retail Audit Checklist

Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. So what should you in your retail audit checklist? What you include in your retail audit checklist depends on the program you want to … Continue reading How to Build a Retail Audit Checklist

How to Be a Better Retail District Manager

Retail district store managers have a ton of responsibility — and they play a valuable role in the business’s overall success. A good district manager oversees the operations of all stores within a given district or area. They can juggle everything from staff development, compliance, and sales to customer satisfaction, all while serving as an … Continue reading How to Be a Better Retail District Manager

How to Establish Security Measures for Retail Stores

In retail, even the slightest lapse in safety and security can spell disaster. Theft, fraud, and data breaches can put a sizeable dent on your bottom line… and reputation. This is why it is important to establish store security measures across your locations. Industry data shows that security issues in retail aren’t slowing down. The … Continue reading How to Establish Security Measures for Retail Stores

How to Improve Customer Service Standards

With 77% of consumers having recently identified rude customer service as the most bothersome aspect of shopping in brick and mortar stores and another 55% willing to take their business elsewhere due to lack of follow-through from a merchant, it’s fair to say that not all customer service is the same across retail. Keeping this … Continue reading How to Improve Customer Service Standards

How-to Quickly Execute a Product Recall

Problem: Executing a Product Recall The Center for Disease Control and Prevention lists 36 investigations for foodborne E. coli outbreaks for 2019! The most recent culprit, romaine lettuce, was identified in November 2019. Forty people in 16 states have become ill with the outbreak strain of E. coli O157:H7. The result was a massive product … Continue reading How-to Quickly Execute a Product Recall

How to Get Customers Offline and Into Your Stores This Holiday Season

This year holiday spending is projected to jump 4.5% according to a report by the International Council of Shopping Centers. 20 to 40 percent of yearly sales for small and mid-sized retailers take place within the last two months of the year the National Retail Federation found. Bottom line, November and December are the most important months for … Continue reading How to Get Customers Offline and Into Your Stores This Holiday Season

Top 10 KPIs That SMB Retailers Should Track — And How To Measure Them

When running a small business, there are no small decisions. You have to dig into the retail details and analytics that deliver the data behind every transaction and interaction that happens in your store. That’s where Key Performance Indicators (KPI) come in — numeric values that indicate whether your business is reaching its targets. They … Continue reading Top 10 KPIs That SMB Retailers Should Track — And How To Measure Them