A retail audit is a smart checklist. It is based on a form, has points, best-practice pictures, supporting files, conditional items, critical items and action plan recommendations. It allows standards to be checked, deficiencies tracked, assigned and resolved when district or sales managers visit stores. An audit allows head office to guarantee company standards, programs … Continue reading What is a Retail Audit?
Multi-unit retailers, consumer packaged goods manufacturers, and distributors are all struggling to accomplish more with less (fewer people, less budget, less time). Automation is widely considered the best way to make the most of limited resources, but how do you decide for yourself? We've compiled an updated guide to analyzing your buy vs. build dilemma. … Continue reading Retail Audit Software: Should you Buy or Build?
Who is this Guide for? This comprehensive guide to retail audits is for multi-unit retailers in industries like restaurants, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also helps parking operators and manufacturers or distributors of consumer packaged goods. If you need to collect or validate data in stores/geographic locations, this … Continue reading Retail Audits – The Definitive Guide
Conducting store audits should be on the to-do list of every retailer, and for good reason — retail audits help you uphold company standards, improve operations, and promote a safe in-store experience. But what exactly are the types of audits you should conduct and how often should you do them? More importantly, how can you … Continue reading 3 Types of Audits Every Retailer Should Conduct
Do you, the retailer, suffer from chronic pain? Organizational, operational and systemic pain? This pain hurts your sales, increases your costs and damages your brand. It hurts you financially, slows you down operationally, puts your business at risk. Do you need relief? Read on. Pain point #1: Relying on “theory”. Theory is what head office … Continue reading Relief for 4 Pain Points in Retail Operations
We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Use Store Audit Software
Informing customers and offering options is part of the Compliantia culture. This is why we've compared Excel and email to specialized retail audit software and discussed whether you should buy or build retail audit software. This is also why we compiled a list of retail audit software vendors! In this post, we discuss how to choose … Continue reading Choose a Retail Audit Software Vendor in 6 Steps
1. How important is accurate and quick communication about standards, policies and programs to the success of our stores? 2. How important is knowing whether deficiencies have been fixed, where and when? 3. How much time do district managers spend aggregating and summarizing the data they collect in store (at the expense of helping the stores)? … Continue reading 5 Questions for Every Retail Professional
Prevention Prevention is the store manager servicing the equipment to avoid unplanned failure. It is the kitchen staff storing egg-based products in the refrigerator and frequently washing hands. It is the franchisee communicating customer service standards and proper greetings to new hires. Reaction Reaction is the store manager making an emergency call to the repair technician … Continue reading Prevention vs. Reaction
Type "mobile data collection" in your favorite search engine and you will find a large number of vendors in this category. Unfortunately, data collection alone does not, and cannot, help retailers and consumer packaged goods companies. Why? Data collection is a means to an end, not an end in itself. Focusing on the means can … Continue reading In-store Data Collection vs. Retail Audit