Retail is a highly-competitive industry with generally tight margins. Managing inventory, leases and labor costs alone make retail profitability a difficult balancing act at the best of times. But that's not all. Today's retailers must adapt to rapidly changing customer sentiments, weather and the pressures of e-commerce. Add a pandemic to the mix and it … Continue reading 3 Steps to Easier, Faster Store Execution
A site inspection keeps your business, employees and customers safe by identifying potential hazards and risks. Here are some tips on using site inspections to reduce commercial insurance premiums. While an insurance company will often send an inspector to survey the site when you insure a new property and business, taking a preemptive approach can … Continue reading How to Use Site Inspections to Reduce Commercial Insurance Premiums
A comprehensive guide to help District Managers, Regional Managers, Directors, and VPs manage store operations remotely.
Retail task management is the process of managing tasks to ensure in-store compliance and execution. This comprehensive guide to task management is for retailers and includes the main reasons stores fail to complete tasks and what you can do about it.
So what types of inspections should you be performing in your stores? We recommend starting with Health and Safety, Merchandising, Operations, and Loss Prevention inspections across all stores at regular intervals.
If your current organizational communication process is a pain point that needs solving, the Store Communication - A Comprehensive Guide is for you!
Retail audits, also called Store Visits or Store Inspections, drive higher compliance with brand standards at store level. They increase sales and profit margins, boost customer satisfaction and cut business risks. Maybe you are starting a retail audit program from scratch. Maybe you have an existing program and are looking to improve or automate your … Continue reading How to Build a Retail Audit Checklist
Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs...these costs are real and have a direct effect on a store's bottom line. Control your costs and if you sell a product for which there is demand in the … Continue reading The Business Case for Using Checklists and Inspections in Retail
Whether you are a district manager, regional, territory, sales or cluster manager, you regularly have to visit the stores you are responsible for. Here are three ways you and your organization can save money on collecting and actioning store visit data. Consolidate Visits From Multiple Departments The needs of the merchandising department, the operations department, … Continue reading 3 Ways to Save Money on Store Visits
A smart retail checklist has points, best-practice pictures, supporting files, conditionals and action plan recommendations. It allows company standards to be checked, deficiencies tracked, assigned and resolved. It guarantees programs and policies are deployed in full, in time, in every store. A smart retail checklist is typically built online with a Form Builder or in … Continue reading What is a Smart Checklist?
A retail audit is a smart checklist. It is based on a form, has points, best-practice pictures, supporting files, conditional items, critical items and action plan recommendations. Retail audits, also called store walks or store inspections, help execute brand standards, as well as identify, track and resolve deficiencies.
Retailers, manufacturers, distributors and operators are all struggling to do more with less. Fewer people, less budget, less time. You need to check brand standards, you need to collect data from the field, you need to send tasks to stores. You need to do all of that with limited resources. Do you buy or build? … Continue reading Operations Software: Should you Buy or Build?
This guide to retail audits is to help you create or update your operations, merchandising, loss prevention, and/or health and safety programs.
Here are three types of store audits you should conduct and how often should you do them to keep your stores operating in top condition.
Do you suffer from chronic "field pain? This sort of pain hurts sales, increases costs and damages the brand. This pain hurts financially, slows down operations and puts the business at risk. Do you need relief? Read on. THE pAIN OF Relying on “theory”. Theory is what head office envisions, in terms of merchandising initiatives … Continue reading 4 Pain Points of Retail Operations (and Ways to Relieve Pain)
We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Need Store Audit Software
Presenting customers with options is part of the Compliant IA culture. Let's discuss how to choose a retail audit software vendor, in six steps. Being a retail audit software vendor ourselves, it is arguably difficult not to be biased. For this reason, we try to remain neutral in the general discussion while also identifying what … Continue reading Choose a Retail Audit Software Vendor in 6 Steps
Retail data collection consists of capturing, storing and reporting on data about the state/performance of stores at a certain point in time and over time.
You own or manage a retail business. Should you spend your time and energy preventing issues before they happen or deal with them when they do? Let's dive in. Prevention Prevention is the store manager servicing the equipment to avoid unplanned failure. It is the kitchen staff storing egg-based products in the refrigerator and frequently … Continue reading Prevention vs. Reaction
Type "mobile data collection" in your favorite search engine and you will find a large number of vendors in this category. Unfortunately, data collection alone is not enough. Why? Data collection is a means to an end, not an end in itself. Focusing on the means makes you miss out on the benefits of the … Continue reading In-store Data Collection vs. Retail Audit