Retail Audit Software: Should you Buy or Build?

Multi-unit retailers, consumer packaged goods manufacturers, and distributors are all struggling to accomplish more with less (fewer people, less budget, less time). Automation is widely considered the best way to make the most of limited resources, but how do you decide for yourself? We've compiled an updated guide to analyzing your buy vs. build dilemma. … Continue reading Retail Audit Software: Should you Buy or Build?

Retail Audits – The Definitive Guide

Who is this Guide for? This comprehensive guide to retail audits is for multi-unit retailers in industries like restaurants, convenience stores, pharmacies, spas and clinics, telecommunications, and alcohol retailers. This guide also helps parking operators and manufacturers or distributors of consumer packaged goods. If you need to collect or validate data in stores/geographic locations, this … Continue reading Retail Audits – The Definitive Guide

3 Types of Store Audits Every Retailer Should Conduct

Conducting store audits should be on the to-do list of every retailer, and for good reason — retail audits help you uphold company standards, improve operations, and promote a safe in-store experience. But what exactly are the types of audits you should conduct and how often should you do them? More importantly, how can you … Continue reading 3 Types of Store Audits Every Retailer Should Conduct

Relief for 4 Pain Points in Retail Operations

Do you, the retailer, suffer from chronic pain? Organizational, operational and systemic pain? This pain hurts your sales, increases your costs and damages your brand. It hurts you financially, slows you down operationally, puts your business at risk. Do you need relief?  Read on. Pain point #1: Relying on “theory”. Theory is what head office … Continue reading Relief for 4 Pain Points in Retail Operations

10 Reasons Why Retailers Use Store Audit Software

We couldn’t think of one reason why retailers, particularly franchise-based retailers, use (or ought to use) store audit software, we thought of ten. 1. Your customers and employees’ health and safety When serving customers, compliance with standards and regulations is not simply a matter of building a positive customer experience; your customers and employees’ health … Continue reading 10 Reasons Why Retailers Use Store Audit Software

Choose a Retail Audit Software Vendor in 6 Steps

Informing customers and offering options is part of the Compliantia culture. This is why we've compared Excel and email to specialized retail audit software and discussed whether you should buy or build retail audit software. This is also why we compiled a list of retail audit software vendors! In this post, we discuss how to choose … Continue reading Choose a Retail Audit Software Vendor in 6 Steps

Prevention vs. Reaction

Prevention Prevention is the store manager servicing the equipment to avoid unplanned failure. It is the kitchen staff storing egg-based products in the refrigerator and frequently washing hands. It is the franchisee communicating customer service standards and proper greetings to new hires. Reaction Reaction is the store manager making an emergency call to the repair technician … Continue reading Prevention vs. Reaction

In-store Data Collection vs. Retail Audit

Type "mobile data collection" in your favorite search engine and you will find a large number of vendors in this category.   Unfortunately, data collection alone does not, and cannot, help retailers and consumer packaged goods companies.  Why? Data collection is a means to an end, not an end in itself.  Focusing on the means can … Continue reading In-store Data Collection vs. Retail Audit

Mobile-First does not mean Mobile-Only

Some retail audit apps only run on specific mobile devices.  They often run on iPhone™, iPad™ and Android™ but lack support for other mobile platforms such as Windows Phone™.  Some do not even support store PCs and district managers’ laptops running Microsoft Windows™ or Apple OS X™.  Why restrict options?  Isn't universal access and broad participation important … Continue reading Mobile-First does not mean Mobile-Only

Why your Store Checklist Needs to Work Online and Offline

Some retail audit and store execution apps only work online ("in real-time"). Others only work offline (the user synchronizes with a server at a chosen time). Both models have merits...so why chose one over the other?  Store execution and retail audit software must work online and offline, here is why: 1. A network or Wi-Fi signal … Continue reading Why your Store Checklist Needs to Work Online and Offline