You have a lot to do to reboot store operations. Where do you start? Here are three steps to reboot store operations and cut costs.
A movie theater checklist reinforces cleaning and sanitation standards to ensure theaters will meet guest expectations for cleanliness.
A Hotel Checklist to help you make a positive first impression on guests. Checklist includes hotel parking, lobby, front desk, hallways and common areas.
COVID-19 will undoubtedly change the retail landscape forever. But, the transformations brought about have been building for years (they are just accelerating). Here are 5 key ways COVID-9 will impact retail.
As a precautionary measure, many foodservice and grocery retailers are using checklists and questionnaires to quickly ask employees about their health prior to starting their shifts. Using an Employee Wellness Checklist during COVID-19 demonstrates to employees that you are taking extra measures to ensure a safe work environment. It also lets customers know you are … Continue reading Employee Wellness Checklist (COVID-19)
In recent weeks, many retailers have had to quickly close stores in response to government recommendations and orders related to COVID-19. This means once busy plazas and shopping centers are now full of empty stores, often full of merchandise. In some areas, commercial break-ins are up by 45%. Here’s how one retailer is using Compliant … Continue reading CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure
Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … Continue reading Case Study: How a National Franchisor is Helping Franchisees During Covid-19
We know you’re worried. In times of crisis, focus on what you can do. Here are 5 ways you can support employees and customers during COVID-19.
Here’s how a business can quickly communicate and implement policy changes and best practice updates across all locations in a time of crisis.
Your warehouses and distribution centers are the heart of your supply chain and a key part in helping you meet your KPIs for growth and customer service. Here are five warehouse inspections you should conduct regularly to keep your employees safe, your customers happy, and your warehouse operations operating smoothly.
COVID-19 is causing many retail stores to temporarily close their doors to the public. With the situation changing so quickly, it can be easy to overlook important details while you rush to respond. To help you make the closing process safe and orderly, here is a sample Temporary Store Closing Checklist to go through the … Continue reading Temporary Store Closing Checklist
After a temporary closure, there is a lot to do to get your stores up and running and ready to welcome your customers back. Use this sample Store Reopening Checklist to make certain you don’t miss essential details. Employees Confirm employee health and readiness to return to work. Communicate reopening schedule as soon as possible … Continue reading Store Reopening Checklist for Retailers
Customer facing industries the world over are grappling with the effects of the COVID-19 coronavirus. Implementing a Coronavirus (COVID-19) Checklist helps front-line associates have up to date information about COVID-19 and follow proper procedures to prevent the spread of the disease. IMPORTANT NOTE TO READERS: This checklist was compiled by non-medical personnel, to the best … Continue reading Coronavirus (COVID-19) Checklist for Retail and Hospitality
So what shapes customer buying decisions? And more importantly, how can merchants better understand a customer's path to purchase so they can boost store sales?
Put yourself into the shoes of your customer for a minute. You’re walking past a store selling books in the mall. Suddenly your phone pings you with a notification for a personal discount for the book you’ve been looking at on the shop’s website. Along with the discount, they even send you a map showing … Continue reading 5 IoT Trends Retailers are Capitalizing On
Engaged customer represents 23% more revenue than average. Companies who improve customer engagement evidence upsell revenue increase from 13% to 51% and an increase in order size from 5% to 85%. Simply put, engaged customers buy more and spend more.
New and established retailers alike stand to gain significant business by successfully showcasing themselves as "green" brands that can be trusted to conduct responsible and sustainable practices. With that in mind, below are three marketing tips that can help brands highlight their sustainability efforts to attract environmentally conscious customers and boost sales.
The Internet of Things (IoT) is a term that’s been around for a while. And though conversation around the buzzword fluctuates, it’s is already ingrained in most major retailers’ day-to-day operations. IoT is literally every device, tool, machine, and human that transfers data over an internet connection. IoT technology in retail is expected to reach … Continue reading How IoT is Transforming Retail and Food Service in 2020
Is your store bogged down by slow and inefficient processes? Are you always having to put out fires or correct mistakes? Or maybe you have customers who aren’t too happy with the in-store experience. If you can relate to any of the above, chances are your store can use a technology upgrade and it's time … Continue reading How to Implement New Technologies in Your Retail Business
So what types of inspections should you be performing in your stores?
We recommend starting with Health and Safety, Merchandising, Operations, and Loss Prevention inspections across all stores at regular intervals.