How to Implement New Technologies in Your Retail Business 

Is your store bogged down by slow and inefficient processes? Are you always having to put out fires or correct mistakes? Or maybe you have customers who aren’t too happy with the in-store experience. If you can relate to any of the above, chances are your store can use a technology upgrade and it's time … Continue reading How to Implement New Technologies in Your Retail Business 

4 Ways to Automate in Retail

Retailers are held to higher standards than ever before. The most successful brands are nimble, customer-first, culture-oriented, and efficient. That’s a tall order. And management staff are feeling the pressure. In fact, 72% of business managers are overwhelmed by their job. Retail automation empowers brands with better data, increased efficiency, and overall cost savings. It … Continue reading 4 Ways to Automate in Retail

5 Manual Processes District Managers Should Automate in 2020

Working as a retail district manager requires you to become a jack-of-all-trades. You oversee multiple stores in your region, handling their store-specific issues on a day-to-day basis. Concurrently, you’re tasked with ensuring that each store aligns with the company’s operational guidelines and longer-term strategic goals.  To thrive in this fast-paced business environment, you need to … Continue reading 5 Manual Processes District Managers Should Automate in 2020

How Retailers can Create a Positive First Impression

When was the last time you made an assumption about something? Or someone? The reality is, assumptions are often made instinctively – whether they are right or wrong. It’s human nature to react to situations, experiences and even people despite not knowing anything about these scenarios. It’s fair to say that first impressions matter – … Continue reading How Retailers can Create a Positive First Impression

The Evolution of Foot Traffic Analysis and How to Use It in 2020

Foot traffic analysis is helping brick-and-mortar stores gain the same rich customer insights e-commerce brands have been capitalizing on. When online shopping made headway, e-commerce brands had an upper hand in terms of data. They could track more than just how many people came to their site — they could look at how they interacted … Continue reading The Evolution of Foot Traffic Analysis and How to Use It in 2020

Holiday Prep Guide [INFOGRAPHIC]

The holiday season accounts for 20% of the retail industry’s annual sales, and it is responsible for up to 30% of some individual retailers’ total sales. Are you prepared? The accompanying infographic, Small Business Holiday Prep Guide, is intended to serve as a holiday preparation checklist when it comes to two of the most important … Continue reading Holiday Prep Guide [INFOGRAPHIC]

3 Ways to Support Retail Store Managers

Store managers are the backbone of your business. The right store manager can make a store a huge success, while the wrong manager can break a brand. This is why it's critical for head office to put a culture and systems in place to support store managers and help them achieve success. Remember, store managers … Continue reading 3 Ways to Support Retail Store Managers

5 Major Retail Trends for 2020

Consumers are getting behind major issues such as sustainability, health and wellness, inclusivity, and more. In 2020 and beyond, the retailers who will win are the ones that recognize these trends and find ways to incorporate them into their business strategies and practices. Let’s explore 5 major retail trends for 2020 and how you can capitalize on them.

10 Ways to Motivate Retail Staff During the Holidays

Seasonal hires are just as important to your brand as your permanent, full-timers because customers do not know the difference between seasonal and regular employees. Both represent your brand; both are responsible for creating a great customer experience.

Retail in Africa: Interesting Facts and Emerging Trends

Emerging technologies, a booming population, and rapidly developing economies are changing the retail landscape of Africa. Below, interesting facts and trends shaping the future of African retail. Durban, SA Demographics and UrbaniZation Africa has the fastest rate of urbanization in the world. More than 40% of its population is currently living in urban centers. By 2030, … Continue reading Retail in Africa: Interesting Facts and Emerging Trends

5 Tips to Reduce Shrink in Retail

Every year, businesses across the globe lose around $100 billion to shrink, and the average shrink rate of 1.44% in the U.S. costs American retailers $48.8 billion annually. That’s a lot of money left on the table! This means implementing methods to reduce shrink in retail should be a priority.

How to Become a District Manager — and What You Need to Succeed in the Role

If you’re reading this, chances are you’re interested in becoming a retail district manager.  Maybe you want to be in a management position that involves overseeing different teams and moving parts. Perhaps you’re passionate about the retail industry, and you’re eager to play a role in helping stores grow and succeed.  If that sounds like … Continue reading How to Become a District Manager — and What You Need to Succeed in the Role

Crowded mall at Christmas - Store Operations

Tips for Smooth Store Operations This Holiday Season

The holidays are a time of cheer, celebrations, and (unfortunately) stress. Days are busier, nights are longer and the overall well-being of yourself and your store staff is often compromised due to the extra demands that the holiday season brings. There are a lot of things to consider when it comes to preparing for this … Continue reading Tips for Smooth Store Operations This Holiday Season