Retail Audit Lexicon

Why a retail audit lexicon? Many industries and occupations have their own vocabulary to describe the various facets and nuances of their trade.  Retail audits are no exception.  Since we could not find a suitable lexicon for retail audit terms, we built one.  This lexicon is based on our interactions with retailers in North America, … Continue reading Retail Audit Lexicon

The Mighty Action Plan

What is an action plan? The action plan is an opportunity to apply corrective actions to problem areas.  It designates an individual responsible for rectifying each problem (anything deemed substandard or non-compliant by the district manager during the audit) and a target date for resolution.  By doing this, the action plan fosters ownership and accountability … Continue reading The Mighty Action Plan

10 Ways to Improve Store Execution

In-store execution is known to drive sales and cut costs.  But for these and other known merits of execution, how do you actually achieve it? 1. Seek clarity Define and describe standards clearly and unequivocally.  This point seems obvious but is often overlooked by overly succinct, sometime cryptic, copy used to define operational standards. The description … Continue reading 10 Ways to Improve Store Execution

How Much do Retail Audits Cost?

Not every retailer is aware there are highly efficient, largely automated systems for handing retail audits (also known as store visits and store walks) today.  Some organizations have devised their own process, typically a "checklist" of some sort, usually in Excel.  It is not very efficient but it does the job and appears to be … Continue reading How Much do Retail Audits Cost?

The Compliantia Workflow

Compliantia implements an end-to-end, closed-loop retail audit and store execution workflow.  This workflow allows the organization to find, address and follow-up on problem areas.  It works as follows: Step 1: Create forms/checklists at head-office. Build forms using our web-based Form Builder (forms may also be built in Excel and uploaded). Target specific stores, formats and/or users … Continue reading The Compliantia Workflow