The Truth About Mystery Shopping (It Doesn’t Work)

Compliant IA sponsors and moderates two professional groups on LinkedIn (Field Audits and Store Walks and District Managers & Retail Operations). Having over 49,000 members in these two groups allows us to tap into a sizeable pool of experienced retail managers and executives. To better understand the truth about mystery shopping, recently, we asked an open-ended question: … Continue reading The Truth About Mystery Shopping (It Doesn’t Work)