Store managers are the backbone of your business. The right store manager can make a store a huge success, while the wrong manager can break a brand. This is why it's critical for head office to put a culture and systems in place to support store managers and help them achieve success. Remember, store managers … Continue reading 3 Ways to Support Retail Store Managers
Your front-line employees play a critical role in the success of your retail business. Sales associates are often the first live touchpoint the shoppers have with your brand when they walk into your store. They can influence a customer’s mood, shape their perception, and ultimately impact a shopper’s purchase decision. For this reason, you need … Continue reading How to Turn Underperforming Retail Associates into A-Players
If you’re reading this, chances are you’re interested in becoming a retail district manager. Maybe you want to be in a management position that involves overseeing different teams and moving parts. Perhaps you’re passionate about the retail industry, and you’re eager to play a role in helping stores grow and succeed. If that sounds like … Continue reading How to Become a District Manager — and What You Need to Succeed in the Role
Miscommunication in retail happens. But when it happens in your stores, it feels like a surprise every time. It’s easy for HQ to miss out on essential information from physical stores––especially when your corporate headquarters is housed separately from your brick-and-mortar locations. If you feel like you’re dropping the ball on the communication front, you’re … Continue reading Miscommunication in Retail (And How to Fix It)
Excellent communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly. As such, improving store … Continue reading How to Better Communicate with Your Store Teams
Franchising is a great way to expand your brand and make a bigger geographical footprint. Take note: there's more to building a successful franchise business than simply handing out a few brand guidelines and letting your franchisees run with it. The most successful franchises go the extra mile. Often, franchisees are new to the industry … Continue reading Franchising in Retail: 7 Ways HQ Can Support Franchisees
Retail store managers are playing an increasingly important role in the brick-and-mortar environment. Here are 11 ways to be a better store manager.
Merchandise will sell itself when it looks good, but when it doesn’t, even the best product can sit on your shelves gathering dust! You need an environment that attracts customers, entices them to spend time in the store, and encourages them to purchase impulsively while they are there. Here is a list of 4 things … Continue reading Retail Store Layout Tricks That Increase Sales
In order to grow as a business, you have to learn from the best in the business. And when it comes to retail, it doesn’t get much better than Apple. When Apple released their financial results for its fiscal 2018 fourth quarter, it was revealed to be a quarterly revenue of $62.9 billion, an increase … Continue reading 7 Things Retailers Can Learn From Apple
To assist multi-unit retailers beginning a new audit or compliance program, Compliant IA regularly publishes how-to guides, best practice content, and advice from retail experts. Use this sample checklist as a guide to add to your own checklist, or jumpstart a new health and safety program for your locations. Entrances and exits No cracks, damage or … Continue reading Health and Safety Checklist
You have a smartphone, maybe a smartwatch. Smart appliances are everywhere and so are smart homes. So why are you using a dumb checklist to visit your stores? What is a dumb checklist? A dumb checklist is usually a "home brewed" piecemeal solution. This solution takes various forms but usually consists of Excel spreadsheets, free … Continue reading Smart is the New Black
Many customers come to Compliant IA from a home-brewed retail audit piecemeal solution. This solution takes various forms but usually consists of Excel spreadsheets, free "surveys" and email. Combining disparate band-aid solutions together creates a big mess that is disruptive, expensive, and entirely avoidable. So how do you know your retail audit solution is a … Continue reading Your Piecemeal Retail Audit Solution is a Mess!
Whether you are a district manager, regional, territory, sales or cluster manager, you regularly have to visit the stores you are responsible for. Here are three ways you and your organization can save money on collecting and actioning store visit data. Consolidate Visits From Multiple Departments The needs of the merchandising department, the operations department, … Continue reading 3 Ways to Save Money on Store Visits in 2020
Implementing change within a retail organization is necessary. It helps the brand stay relevant in the eyes of customers and keeps operations running at peak efficiency. However, change can be hard. Not everyone likes it! Change means stepping into the unknown. It does not have to be this way. With the right workflow and the … Continue reading 4 Strategies for Change Management in Retail
One of the best things about being a retailer today is having access to a multitude of tools, apps, and platforms that can make your work life more efficient. While merchants of the past relied heavily on manual admin, paperwork, and inefficient communication channels, modern retailers enjoy the benefits of speed, automation, and cloud-based systems. … Continue reading 10 Retail Apps, Tools, and Platforms That Take Your Stores to the Next Level