How to Turn Underperforming Retail Associates into A-Players

Your front-line employees play a critical role in the success of your retail business. Sales associates are often the first live touchpoint the shoppers have with your brand when they walk into your store. They can influence a customer’s mood, shape their perception, and ultimately impact a shopper’s purchase decision.  For this reason, you need … Continue reading How to Turn Underperforming Retail Associates into A-Players

How to Become a District Manager — and What You Need to Succeed in the Role

If you’re reading this, chances are you’re interested in becoming a retail district manager.  Maybe you want to be in a management position that involves overseeing different teams and moving parts. Perhaps you’re passionate about the retail industry, and you’re eager to play a role in helping stores grow and succeed.  If that sounds like … Continue reading How to Become a District Manager — and What You Need to Succeed in the Role

5 Reasons Why HQ Has No Idea What Is Happening in Stores (And How to Fix It)

Disconnects happen in retail. But when it happens in your stores, it feels like a surprise every time. It’s easy for HQ to miss out on essential information from physical stores––especially when your corporate headquarters is housed separately from your brick-and-mortar locations. If you feel like you’re dropping the ball on the communication front, you’re … Continue reading 5 Reasons Why HQ Has No Idea What Is Happening in Stores (And How to Fix It)

How to Better Communicate with Your Store Teams

Excellent communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly.  As such, improving store … Continue reading How to Better Communicate with Your Store Teams

Franchising in Retail: 7 Ways HQ Can Support Franchisees

Franchising is a great way to expand your brand and make a bigger geographical footprint. Take note: there's more to building a successful franchise business than simply handing out a few brand guidelines and letting your franchisees run with it.  The most successful franchises go the extra mile.  Often, franchisees are new to the industry … Continue reading Franchising in Retail: 7 Ways HQ Can Support Franchisees

11 Tips to Be a Better Retail Store Manager

Retail store managers are playing an increasingly important role in the brick-and-mortar environment. As we’ve shifted from purely transactional spaces into in-person brand experiences, the role of the retail employee continues to change. It’s important to always look for ways to improve as a store manager. When it comes to pleasing your staff and your … Continue reading 11 Tips to Be a Better Retail Store Manager

4 Easy Ways to Have Your Sales Floor Sell

Merchandise will sell itself when it looks good, but when it doesn’t, even the best product can sit on your shelves gathering dust! You need an environment that attracts customers, entices them to spend time in the store, and encourages them to purchase impulsively while they are there. Here is a list of 4 things … Continue reading 4 Easy Ways to Have Your Sales Floor Sell

Checklist for Multi-Unit Thrift Stores

Whether you are a thrift store, consignment store or vintage retailer, you have a wide range of duties across several departments. From receiving and approving donations, sorting, pricing and finally merchandising items, the use of a smart checklist will improve the performance of your store...and your bottom line. Use this sample checklist as a guide … Continue reading Checklist for Multi-Unit Thrift Stores

7 Things Retailers Can Learn From Apple

In order to grow as a business, you have to learn from the best in the business. And when it comes to retail, it doesn’t get much better than Apple. When Apple released their financial results for its fiscal 2018 fourth quarter, it was revealed to be a quarterly revenue of $62.9 billion, an increase … Continue reading 7 Things Retailers Can Learn From Apple

Health and Safety Checklist

To assist multi-unit retailers beginning a new audit or compliance program, Compliant IA regularly publishes how-to guides, best practice content, and advice from retail experts. Use this sample checklist as a guide to add to your own checklist, or jumpstart a new health and safety program for your locations. Entrances and exits No cracks, damage or … Continue reading Health and Safety Checklist