Tips for Smooth Store Operations This Holiday Season

The holidays are a time of cheer, celebrations, and (unfortunately) stress. Days are busier, nights are longer and the overall well-being of yourself and your store staff is often compromised due to the extra demands that the holiday season brings. There are a lot of things to consider when it comes to preparing for this … Continue reading Tips for Smooth Store Operations This Holiday Season

What is Compliant IA?

July 2019 Customer Survey Results • 95% of Compliant IA customers report improved health and safety. • 92% of Compliant IA customers report improved execution of merchandising programs. • 92% of Compliant IA customers report saving time on store visits. • 91% of Compliant IA customers report a reduction in business risks. • 89% of … Continue reading What is Compliant IA?

8 Ways Retailers can Streamline Store Communication and Execution

Running a retail store is complex, and it might be difficult to know just where to start when you’re smoothing out your processes. But making retail operations run more efficiently should be at the top of every retail executive's to-do list, and the tips below will get you on the path to streamlined success. 1. … Continue reading 8 Ways Retailers can Streamline Store Communication and Execution

7 Manual Processes Every Retailer Should Quit Doing

Retailers — actually, all entrepreneurs — are busier than ever, with most business owners feeling like they don’t have enough time. Research by management consulting company The Alternative Board found that 72% of business managers feel overwhelmed by their roles and responsibilities. Can you relate? If so, then you should make it a priority to … Continue reading 7 Manual Processes Every Retailer Should Quit Doing

Retail Store Layout Tricks That Increase Sales

Merchandise will sell itself when it looks good, but when it doesn’t, even the best product can sit on your shelves gathering dust! You need an environment that attracts customers, entices them to spend time in the store, and encourages them to purchase impulsively while they are there. Here is a list of 4 things … Continue reading Retail Store Layout Tricks That Increase Sales

The Value Proposition of Smart Checklists

Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs...these costs are real and have a direct effect on a store's bottom line. Control your costs and if you sell a product for which there is demand in the … Continue reading The Value Proposition of Smart Checklists

How to Create a Memorable In-Store Experience for Your Customers

More than 1 billion shoppers find the products and services they need and want online today. It has become increasingly difficult to get customers into a physical store and even harder to keep them engaged long enough to make a purchase. The good news is, with the right techniques, you can improve the overall in-store … Continue reading How to Create a Memorable In-Store Experience for Your Customers

Retail Influencers Video Series: Bob Phibbs

Retail professionals who keep on top of industry trends are of course familiar with Bob Phibbs. As part of its retail advocacy mandate, Compliantia is pleased to showcase Bob Phibbs, CEO, The Retail Doctor in a video series featuring prominent retail influencers. About Bob Phibbs, CEO, The Retail Doctor In 1994, Bob Phibbs started his retail consulting … Continue reading Retail Influencers Video Series: Bob Phibbs

Retail Influencers Video Series: Kevin Graff

Retail professionals who keep on top of industry trends are of course familiar with Kevin Graff. As part of its retail advocacy mandate, Compliantia is pleased to showcase Kevin Graff, President of Graff Retail in a video series featuring prominent retail influencers. About Kevin Graff, President, Graff Retail For over 25 years, Graff Retail has been designing … Continue reading Retail Influencers Video Series: Kevin Graff

Retail Influencers Video Series: Doug Stephens

Retail professionals who keep on top of industry trends are of course familiar with Doug Stephens. As part of its retail advocacy mandate, Compliantia is pleased to showcase Doug Stephens, Founder, Retail Prophet in a video series featuring prominent retail influencers. About Doug Stephens, Founder, Retail Prophet Doug Stephens is one of the world’s foremost retail … Continue reading Retail Influencers Video Series: Doug Stephens

6 Tips for Hiring a Retail District Manager

Any multi-store retailer would agree that having a competent district manager is critical to success. Tasked with overseeing the operations of all stores within a given district or area, a district manager needs to juggle several retail components, including staff development, compliance, sales, customer satisfaction, and more. Needless to say, the individual that you hire … Continue reading 6 Tips for Hiring a Retail District Manager

5 Tips for Dealing with Unsuccessful Retail Programs

It happens even to the best brands. You conceptualize and execute a retail campaign to get your product into customers’ shopping carts, only to see lackluster results. The campaign, to put it bluntly, flopped. It’s a frustrating position to be in, but how you handle and respond to program flops can help you learn and … Continue reading 5 Tips for Dealing with Unsuccessful Retail Programs

5 Consumer Trends for Brands (and How to Keep Up)

The CPG landscape is more competitive than ever. The shopping habits of consumers have changed dramatically over the last few years, and brands who fail to keep up risk losing marketshare to more innovative and forward-thinking companies. Don’t let this happen to you. Ensure that your brand stays relevant by keeping an eye on the … Continue reading 5 Consumer Trends for Brands (and How to Keep Up)

“Old School” Retail Sayings

Out with the old, in the new?  Not so fast!  "Old school" sayings often convey a tried-and-true wisdom that holds true now, as it did then.  Besides, as retail professionals, we tend to use them to reinforce the core and timeless values of our industry.  Recently, David Johnson, a member of our moderated group on LinkedIn District Managers and … Continue reading “Old School” Retail Sayings

10 Operational Failures That Hurt a Retailer’s Image and Sales

On this blog, we focus on retail best-practices and store execution. Our mission is to help retailers execute better as well as identify and correct issues that cause loss of goodwill and loss of revenue. A top 10 list of retail failures is relevant to the scope of our blog and our audience and we … Continue reading 10 Operational Failures That Hurt a Retailer’s Image and Sales

Successfully Implement Communication Channels Between Stores/CPG Field Reps and Head-Office

The need Most retailers implement some form of two-way communication between the stores and/or CPG field representatives and head office.  Typically these communication channels look like this: 1.  Head office needs to communicate  some information to all/some stores or field reps, in all/some regions in one or more languages (particularly important in officially bilingual countries … Continue reading Successfully Implement Communication Channels Between Stores/CPG Field Reps and Head-Office

Why Store Execution Matters

We often hear that retail is all about execution.  But what exactly is execution and why is it so important? Theory vs practice Albert Einstein once said “In theory, theory and practice are the same.  In practice, they are not.”  While he referred to science, this adage applies to many other fields, and indeed to … Continue reading Why Store Execution Matters

Who Benefits from Retail Audits?

On this blog, we often argue that retail audits drive sales, increase customer satisfaction and mitigate risks in multi-unit retail.  But how exactly will retail audits benefit you?  Here are some of the benefits you might expect from retail audits, grouped by role. Head Office Lower total cost of ownership than Excel™ and paper-based visits. … Continue reading Who Benefits from Retail Audits?

Why You Need to Measure Compliance

Why should you measure compliance with the brand's service, merchandising and health & safety standards? 1. Measurement breeds compliance. You can publish standards and train your staff but only when you measure compliance do you achieve it. Just like students tend to pay more attention to the lecture when the teacher says "this will be on … Continue reading Why You Need to Measure Compliance