Creating a memorable customer experience is a key way to boost sales. One way to accomplish this is through utilizing technology in retail.
Put yourself into the shoes of your customer for a minute. You’re walking past a store selling books in the mall. Suddenly your phone pings you with a notification for a personal discount for the book you’ve been looking at on the shop’s website. Along with the discount, they even send you a map showing … Continue reading 5 IoT Trends Retailers are Capitalizing On
Retailers are held to higher standards than ever before. The most successful brands are nimble, customer-first, culture-oriented, and efficient. That’s a tall order. And management staff are feeling the pressure. In fact, 72% of business managers are overwhelmed by their job. Retail automation empowers brands with better data, increased efficiency, and overall cost savings. It … Continue reading 4 Ways to Automate in Retail
Customer Experience continues to be one of the most talked about retail trends in 2019. Customer Experience expert Blake Morgan, who has been covering the topic since 2014, wrote in Forbes: "The phrase customer experience gets a lot more play than it did in the business world in the past when people would simply throw it around … Continue reading 4 Ways to Improve Your Store Experience