10 Retail Apps, Tools, and Platforms That Take Your Stores to the Next Level

One of the best things about being a retailer today is having access to a multitude of tools, apps, and platforms that can make your work life more efficient. While merchants of the past relied heavily on manual admin, paperwork, and inefficient communication channels, modern retailers enjoy the benefits of speed, automation, and cloud-based systems. … Continue reading 10 Retail Apps, Tools, and Platforms That Take Your Stores to the Next Level

As a Manager, Are You Really That Important?

So you arrive early every day and stay late. Sometimes you work overnight. You do everything you are asked to do by your District Manager. Heck, you even check in on your team on your days off. You are working hard to succeed, and yet you still have come up short in sales and customer … Continue reading As a Manager, Are You Really That Important?

Keeping Customers Happy With The In-Store Experience

More than 1 billion shoppers find the products and services they need and want online today. It has become increasingly difficult to get customers into a physical store and even harder to keep them engaged long enough to make a purchase. The good news is, with the right techniques, you can improve the overall in-store … Continue reading Keeping Customers Happy With The In-Store Experience

5 Tips to Help Your Cannabis Dispensary Stay Compliant

While the regulations around cannabis retail in Canada are still being ironed out, we do know one thing: the industry is booming. According to the Cannabis Economic Account, "In 2017, about 4.9 million Canadians aged 15 to 64 spent an estimated $5.7 billion on cannabis for medical and non-medical purposes. This was equivalent to around … Continue reading 5 Tips to Help Your Cannabis Dispensary Stay Compliant

7 Visual Merchandising Techniques to Increase Sales

Visual merchandising creates an impact and makes an impression on every guest who visits your business. Anything the customer can see from the outside of the store and throughout the interior can work to optimize the retail space. From storefront displays to signage and overall floor plan, effective visual merchandising works cohesively to reflect the … Continue reading 7 Visual Merchandising Techniques to Increase Sales

Mentorship in Retail

The retail climate is mercurial to say the least. You may already feel overworked as you are required to do more with less. All the focus is on delivering results to stay competitive. How can you get the edge? How can you get the team to deliver? Keep in mind that positive or negative business … Continue reading Mentorship in Retail

Scoring the team really makes it better!

You are a leader for a challenging retail company and the new year is upon you.  As you review last year’s performance, you notice areas where your team could have delivered more.  From margins to inventory turns, you need this year to be better. However, how many meetings can you have to send the same … Continue reading Scoring the team really makes it better!

“Old School” Retail Sayings

Out with the old, in the new?  Not so fast!  "Old school" sayings often convey a tried-and-true wisdom that holds true now, as it did then.  Besides, as retail professionals, we tend to use them to reinforce the core and timeless values of our industry.  Recently, David Johnson, a member of our moderated group on LinkedIn District Managers and … Continue reading “Old School” Retail Sayings

Are you Still Doing Retail Audits on Paper?

Paper is arguably an easy target. We are still waiting for the paper-less office that was promised decades ago. In the last 20 years, technology has enabled an exponential growth in communications and with it, the amount of information that eventually gets printed. Realizing it's an easy target, we do not want to attack paper … Continue reading Are you Still Doing Retail Audits on Paper?

Usability and Retail Systems

Usability and retail are two words that far too rarely end up in the same sentence.  Don't get me wrong, there are other, initially more important considerations for a business system.  Does it meet business and functional requirements? Is is maintainable and cost-effective?  But given the business requirements can met in a cost-effective manner, usability does indeed matter. A … Continue reading Usability and Retail Systems