Miscommunication in Retail (And How to Fix It)

Miscommunication in retail happens. But when it happens in your stores, it feels like a surprise every time. It’s easy for HQ to miss out on essential information from physical stores––especially when your corporate headquarters is housed separately from your brick-and-mortar locations. If you feel like you’re dropping the ball on the communication front, you’re … Continue reading Miscommunication in Retail (And How to Fix It)

Effective Communication – How to Better Communicate with Store Teams

Effective communication is one of the pillars of a well-managed retail organization. Open communication builds trust between managers and employees and creates a better store environment. Not only that, but team members need honest feedback from their leaders to be able to do their jobs well and execute retail programs properly.  As such, improving store … Continue reading Effective Communication – How to Better Communicate with Store Teams

What is Compliant IA?

Compliant IA provides a cloud-based "out of the box" retail execution solution. The solution works in multiple countries, multiple languages on smartphones, tablets and PCs, both online and offline. Compliant IA offers inspections, action plans, tasks and corrective actions for operations, merchandising, loss prevention and security. If you are a franchisor or operator of multiple … Continue reading What is Compliant IA?

How to Implement Two-Way Communication Between Stores and Head-Office

If you have retail stores, or franchisees, you need to send and receive information from stores. How to do this effectively is less obvious. Let's dive in.  From head-office to the stores Head office needs to communicate information to all/some stores, in all/some regions. These packets of communication travel "downward" and may be used to … Continue reading How to Implement Two-Way Communication Between Stores and Head-Office